FAQs
Checkout our FAQs
We go anywhere throughout the State of Wisconsin at the flat rate. For a slightly enhanced fee we have and will go to eastern Minnesota, eastern and northern Iowa, central and northern Illinois, northwest and west-central Indiana, and southwestern Michigan.
Yes, we have multi-million dollars in coverage with an umbrella over our worker’s compensation, general liability, auto, and professional liability coverages.
Yes! Except for rare instances where we may have another commitment, we will be happy to take an emergency referral.
Lighthouse is more than happy to meet a rush deadline.
We use a 14 day due date, however, work is typically completed well before that, depending on current volume.
Our rates are competitive with other independent firms in Wisconsin and better than the national firms. We charge a flat rate so you don’t have to be concerned about high costs for mileage and drive time for assignments a further distance away. Please call or email Steve from the connect page with any questions.
In any manner that works best for you. Feel free to email it directly to [email protected]. You may also call me direct at any of the listed numbers to let me know it is coming or to discuss further. Additionally, you can use our contact form.
Testimonials
“Steve is hard-working, knowledgeable, and dependable. He has a very good grasp of the legal concepts of various types of claims. Claim adjusters have always been complimentary of Steve’s work. Given the opportunity, I wouldn’t hesitate to work with him again."
"You are the best field investigator Wausau ever had. How can we substitute your knowledge and experience?"
“You truly did a fantastic job!"
“Steve is a professional that handles claims in fine fashion, but more importantly is a valued and trustworthy individual. If I had an opening, I would have him working for me without hesitation"
“Wausau was honored to have had you all these years!”
“I knew the investigation would be complete and extremely well done. I have often credited Steve for successful jury trials because his quality investigation allowed me to present witnesses and facts that otherwise would have been lost due to the passage of time. Steve is the best field adjuster with whom I’ve worked.”
“In all my dealings with Mr. Hock, he was always well prepared, prompt, courteous, efficient and knowledgeable of the issues. Mr. Hock’s manner was always straightforward and polite, and he never antagonized my clients, even at those times when my clients were being difficult.”
“(Steve) has provided an exemplary work product in a timely manner. His work history further illustrates a strong ability to work with people in adversarial situations and obtain the necessary information to resolve claims in a fair and timely manner. You are a class act and always have been.”
“I strongly recommend Mr. Hock for any responsible position relying upon his training, experience, and professional work record.”
“Quality folks like you are badly missed.”
STILL HAVE QUESTIONS
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We pride ourselves with the expertise and knowledge of the insurance business. Please explore our Frequently Asked Questions section for additional questions you might have. If you need further asssitance, please connect with us.